"The database crashed and there is no data," Ann Stefanak of Air Force Media Operations said in a statement to press. "We’ve kind of exhausted everything we can to recover [the data internally]... and now we’re going to outside experts to see if they can help." Efforts are being made to see if the data was backed up in other locations, and the Air Force has begun asking for help from other organizations within the Department of Defense and from outside experts in recovering the database's contents.
Air Force officials were informed by Lockheed Martin employees of the database crash on June 6 after the company spent two weeks attempting to recover the data. While much of the data in the system was historical, ACTS is primarily used to track ongoing investigations and inquiries—and those cases are now "experiencing significant delays,” Stefanek said.
-bth: how convenient. Whistleblower files lost without backup.